Wilmersdorfer Arcaden will be a new shopping attraction for Berlin’s Charlottenburg/Wilmersdorf district. Issues relating to project planning and tenant coordination, as well as claim management, are being solved using think project!.
The shopping centre, located in one of Berlin’s traditional pedestrian areas, comprises around 100 shops over four levels. Retail development company mfi Management für Immobilien AG is responsible for all tasks relating to planning, implementation and rental, as well as ongoing centre management. HOCHTIEF Construction AG is the general contractor.
Shopping centres of this size place high demands on project management, with numerous participants and processes requiring coordination. Again, mfi is counting on think project! for a successful outcome, having already used the online project platform for construction projects in Munich, Cologne and Düsseldorf.
Efficiency from intelligent modules and individual workflows
mfi uses the think project! Design Management module for two areas: project planning and tenant coordination. By creating workflows, it was possible to largely automate planning processes – from plan verification and approval through to ordering of printed reproduction. However, an emerging need to address the coordination of tenant requests and decision-making processes soon became apparent, leading to the development of new project processes.
Prospective retail tenants wanted the freedom to modify design to meet their individual requirements. Countless custom specifications and tight deadlines were involved, so an additional think project! module was implemented to co-ordinate tenant requests and manage the documentation of approval processes.
After a few weeks, the project began to focus on another challenge. During the processing of construction projects, defects cannot be entirely avoided – even with the best planning and inspection practices. Rapid rectification of defects was extremely important for timely project processing, as was detailed documentation for potential cost claims. The solution was to implement an additional think project! module for Claim Management.
Tight integration of modules and workflows
Individual modules must be tightly integrated to enable easy transfer of information and documents. mfi found that processes operated seamlessly across both of the modules of think project! they implemented, creating a one-stop shop for key project activities.