WORK MANAGER | Asset maintenance management software

Control asset operations. Plan, execute, and track every job.

Thinkproject WORK MANAGER helps asset owners and operators create, plan, and manage jobs, and job finance across complex assets. As infrastructure asset maintenance management software, it supports reactive, planned, and strategic work, connecting field execution, contractor coordination, and portfolio oversight in one structured environment.

Teams can plan work against trusted asset data, capture progress and evidence in the field, and maintain full visibility of performance, cost, and completion.

Why operational control matters

Improve asset performance. Reduce downtime. Stay in control.

WORK MANAGER helps teams move from fragmented maintenance coordination to structured planning, mobile execution, and traceable work management across the asset portfolio.

Plan with trusted asset context

Use validated asset data, location, and lifecycle history to create jobs with greater accuracy.

Execute work efficiently in the field

Capture progress, photos, and completion with mobile tools—online or offline.

Improve oversight across contractors and portfolios

Track work orders, job status, performance, and cost across teams, service providers, and asset types from the map and dashboards.

Strengthen compliance and lifecycle traceability

Fully auditable job history including time-stamped actions, approvals, evidence, and claims linked to each asset.

For asset operations teams and contractors

Built for asset owners, operators, and service partners

WORK MANAGER supports operational teams and delivery partners with one environment for planning, executing, and controlling work.

For asset owners and operators

Plan and control maintenance across the asset portfolio.

Prioritise reactive, planned, and strategic work

Track work orders, performance, and cost

Maintain defensible records for safety, compliance, and warranty

For contractors and service providers

Execute and evidence work clearly with full visibility for all stakeholders.

Accurate asset and location data

Capture progress, evidence, and completion in the field

Improve coordination, approvals, and payment processes

Recognise the problem

Keep every repair and work order under control.

In asset operations, the challenge is not activity. It is coordination, visibility and control. Without asset maintenance management software, work orders, and repairs are fragmented across spreadsheets, emails, and disconnected systems. Teams struggle to see what is planned, what is overdue, who is responsible, and how work is performing.

WORK MANAGER helps teams manage maintenance execution without losing control.

  • Fragmented maintenance workflows

    Work orders and jobs are managed across disconnected tools.

  • Limited visibility of field activity

    Updates arrive late or without sufficient evidence.

  • Complex contractor coordination

    Approvals, verification and cost tracking are difficult to manage.

  • Lack of oversight

    Teams cannot easily track priorities, performance, and KPIs.

  • Disconnected lifecycle data

    Project handover information is missing.

How it works

A single source of truth for asset-based work.

WORK MANAGER combines asset data, structured workflows, and field execution tools to manage work orders, jobs, and job finance at scale. As infrastructure asset maintenance management software, it helps teams maintain control across complex infrastructure portfolios.

Plan work against the right asset

Create work orders, and jobs using validated asset data, location, and lifecycle context.

Execute and update work in the field

Assign jobs, capture progress, record evidence, and complete work using mobile tools, including offline.

Track performance, cost, and completion

Monitor job status, contractor performance, schedules, and job finance across the portfolio.

Platform control layer

Central identity, access, permissions, security, and governance across applications.

WORK MANAGER value layer

Asset-linked work orders, job management, mobile execution, contractor coordination, and full audit history.

Core use cases

Workflows for maintenance, and operational control

Configurable workflows to manage any job

Planned and reactive maintenance

  • Plan maintenance activities using accurate asset data and flexible workflows.
  • Outcome: Reduced downtime and more efficient work creation and execution.

Field Job capture

  • Capture jobs, repairs, photos, and exact asset or location context from the field, including offline working.
  • Outcome: Better operational accuracy and faster issue resolution.

Contractor Claims and approvals

  • Monitor contractor workload, approval status, service delivery performance, and maintenance expenditure.
  • Outcome: Increased visibility of contractor performance, faster approval workflows and better control of maintenance budgets.

System dashboards

  • Use interactive dashboards to manage open tasks, priorities, hotspots, schedules, and KPIs across all asset operations.
  • Outcome: Better oversight and faster prioritisation decisions.
Capabilities of WORK MANAGER

One solution for efficient work execution.

WORK MANAGER brings together planning, field execution, contractor coordination, and governance for efficient asset maintenance operations. The solution combines asset management and maintenance software capabilities with structured workflows to improve visibility and control.

  • Work orders and job management

    Create, assign, and manage jobs across reactive, planned, and strategic work profiles.

  • Workflow and job control

    Manage job creation and process with Workflow Manager, status control, approvals, and notifications.

  • Mobile field execution

    Support onsite teams with native mobile apps, offline working, photos, attachments, and GPS capture where enabled.

  • Job governance, finance and cost control

    Track job cost, claims, and financial performance.

  • Governance and traceability

    Maintain full audit trail, and lifecycle history.

  • Portfolio oversight and AI search

    Use dashboards, maps, reporting, and shared platform data services including AI search to coordinate work across the asset portfolio.

Part of the Thinkproject Platform

One Platform. Connected from delivery to operations.

WORK MANAGER connects work execution with asset data, project delivery, and lifecycle workflows across the Thinkproject Platform.

NextGen CDE
Access governed project documents and related information directly within work processes.
VDC COLLABORATION
Use federated 3D models and spatial context to better understand assets and work activities.
HANDOVER
Reuse validated handover data and asset history to improve operational readiness and maintenance continuity.
ASSET MANAGER
Plan, schedule, and execute planned and reactive work using connected asset information.
Trust and compliance

Built for controlled asset operations

Security, governance, and traceability are built into the way WORK MANAGER supports maintenance execution.

  • Role-based permissions and security zones with two-factor authentication and single sign-on
  • Full audit trail for work execution
  • Time-stamped actions, updates, and approvals
  • Evidence-based compliance and reporting
  • Consistent data governance across projects and operations
Implementation and scale

Start with high impact operations

Start with core maintenance workflows and build the foundation for broader operational control across all operations and service teams.

  • Standardise planning and execution across operations, asset classes and geographies.
  • Improve efficiency with platform-level control of maintenance and portfolio visibility.

Frequently asked questions

WORK MANAGER is infrastructure asset maintenance management software that helps organisations plan, assign, manage, and track maintenance activities using trusted asset data. It combines work planning, field execution, contractor coordination, and operational oversight in a single environment.

It is designed for asset owners and operators, while also supporting contractors, project managers, and site managers involved in maintenance delivery.

It supports planned and reactive maintenance, from job capture through to repair verification, along with contractor coordination, portfolio visibility, and warranty management.

Native iOS and Android apps support touch-first working, photos, attachments, GPS capture where enabled, offline data capture, and user controlled synchronisation.

WORK MANAGER uses lifecycle ready asset data and connects with ASSET MANAGER, Handover Management, Document Collaboration, and VDC COLLABORATION to keep work linked to trusted project and operational context.

It provides a full audit trail, time-stamped activity tracking, evidence-based reporting, role-based access, and consistent governance across projects and operations.

See how WORK MANAGER supports safer, more efficient asset operations.

Discover how Thinkproject helps asset owners and operators coordinate all types of maintenance, planned and strategic work, and improve operational control across the asset portfolio.