Wind turbines on top of a hill

Services

Our approach to services provides you with the know-how to truly explore the power of our platform. Our experts are on-hand to advise, support and consult you with services that go beyond technical support.

Where innovation meets collaboration

We support you, your teams and your stakeholders at every step of your journey, from helping you select your perfect solution, to implementation and onboarding, towards your continued success.

Consulting & implementation

A dedicated consultancy service tailored to your needs

Managed services

Implementation with expert solution specialists

eLearning & enablement

Learning and enablement at your own pace with Academy

Support

Reliable customer support with our friendly team

Learn more about our services

Implementation pathways

Our technical consultants work with you to understand your business processes and requirements. With our deep industry knowledge and expertise, we turn your requirements into tangible technical functions within our products.

Standard: Streamlined integration of our solutions into your operations. Our pre-defined best practices allow us to swiftly implement technical functions to your requirements.

Customised: We work with you to understand your needs and challenges to create a tailored plan that meets requirements, considers industry nuances and strategic goals.

Enterprise strategic: A dedicated team that provides comprehensive solutions from our product portfolio and tailors them to your specific asset lifecycle needs.

Implementation pathways

Our technical consultants work with you to understand your business processes and requirements. With our deep industry knowledge and expertise, we turn your requirements into tangible technical functions within our products.

Standard: Streamlined integration of our solutions into your operations. Our pre-defined best practices allow us to swiftly implement technical functions to your requirements.

Customised: We work with you to understand your needs and challenges to create a tailored plan that meets requirements, considers industry nuances and strategic goals.

Enterprise strategic: A dedicated team that provides comprehensive solutions from our product portfolio and tailors them to your specific asset lifecycle needs.

Dedicated strategic advice

Technology is just one step in your journey to success.

With our Managed Services, we align with your strategy, get to know your specific needs and are here to guide you every step of the way.

People in an office through a glass door

Thinkproject Academy

Offering standardised or customised training, with regular updates and availability at any time, you and your team can develop your skills at your own pace.

As well as basic user training, our Academy provides a solid introduction to the world of Thinkproject, our platform capabilities, and valuable tips for optimal use.

Support services

Our committed customer service team is always available to address your questions and provide expert guidance when you should need it.

Whether you’re new to Thinkproject or an expert yourself, we build relationships, get to know our users and offer guidance at every stage.

97.8%

satisfaction rate

750k

users supported

Our partner network is here to support you

Service provider

Customised services such as consulting, implementation and maintenance.

Reseller partner

A tailor-made service offering the Thinkproject platform in an advisory capacity.

Technology partner

Intelligent technology integrations that complement the Thinkproject platform.

In collaboration with our trusted partners, Thinkproject’s platform capabilities and high standards of service are available globally.

  • "A seamless customer experience is our ultimate goal. No matter how much digital experience you have, we can offer different level of services to meet your expectations, through smart implementation, digital and face-to-face team enablement and our daily support. Use the expertise of our entire services team and our partners, with their passion and commitment to help you get the most out of Thinkproject."
    Franck Meudec
    CSO, Thinkproject

Your data remains secure

As a German-founded and EU-based company, we take the protection of your valuable data seriously.

We are proud of our gold-standard data protection and information security strategies, and are regularly audited to be compliant with ISO, C5, SOC and others.

World-leading assets, built & operated with Thinkproject

Ready to see Thinkproject in action?

Let us show you a platform overview, or deep dive into your needs in a specific area. Our 30-minute live demo can be tailored to your bespoke needs. Get in touch today, we‘re here to answer your questions! 

Want an initial discussion with our experts? Click to book some time.