Real-time information & accurate historical data

Document & Communcation Management supports Consultrans & Imathia Construction with engineering consultation

Supporting engineering with document management


With over 30 years’ experience, Consultrans and Imathia Construction, engineering and consulting companies with national and international projects (such as the Ave to Mecca, the Extension of the Valparaíso Metro to Quillota and La Calera in Chile or the rehabilitation of the Kampala – Malaba Railway in Uganda), have opted for the adoption of advanced digital solutions to guarantee the success of their projects.

Digitalisation assists through improving communication between teams, controlling compliance with deadlines and contractual obligations and optimising budgets.

  • Paper saved
    500,000 sheets
    CO2 saved
    2.6 tonnes
    Water saved
    5 million litres

An example of the works of Consultrans is in Chile. The Valparaíso Metro Extension to Quillota and La Calera is a 28-kilometre route with two traffic lanes for passenger service and a third lane for freight transport. Plans include construction of 5 stations and 15 new trains, with an estimated annual demand of around 12 million passengers.

For Consultrans, its Purpose of Mass Transformation is to contribute to society by providing companies in the Transport sector with solutions that respect the environment and that serve to build the mobility of the future, helping to make people’s lives easier, more comfortable, and safer.

Consultrans and Imathia Construction have begun a process of progressive, growing and unstoppable digital transformation that together with their environmental and quality management plan, allows them to achieve their objectives of protecting the environment during the execution period of their projects and develop the parameters to protect it in the future, obtaining satisfaction for its customers across the world.

  • “We have implemented digital solutions such as Thinkproject in our projects, because we believe that technological innovation and its implementation in normal work processes promote sustainability and efficiency in the use of resources, and the results obtained so far prove us right.”
    Daniel Garcia
    Vice President Imathia Construction
Making the leap to digitalisation


The challenge that both companies are facing, like many others in the sector, is to move away from traditional manual processes to new methodologies. This involves big changes in many areas, across teams, with the aim to significantly improve internal communication, use resources efficiently and eliminate conservative practices to adapt to sustainable and digitised construction.

To face these challenges, Consultrans and Imathia Construction have created a specific area of Digital Transformation, led by Mónica Barrera, who is responsible for developing and carrying out a strategy that begins with the definition and implementation of new digitisation processes internally and relying on technology so that the teams reach their maximum productivity in each area.

Furthermore, in companies such as Consultrans and Imathia Construction, with projects in different time zones, being able to count on a solution that allows working in real time, regardless of location, has turned out to be a big win.

It is estimated that in the industry at the end of the projects only 60% of the as-built information is available, however, using a solution that stores as well as manages the creation, review and approval of this information makes the concept of locating the final information meaningless. These are many hours of work better spent during the project. If we also consider sending the information to multiple participants digitally without any delay or without worrying about size, the efficiency increases even more.

There are also published studies that estimate that 30% of errors are because changes and new versions of documents do not circulate quickly enough among project participants. These errors lead to job repetition both in the office and on the construction site.

Empowering teams to deliver to the highest quality


With Document & Communication Management (FORMS & PROCESSES) engineers have been able to classify information based on discipline and status, code documents according to approved procedures, work with digital checklists, access and review technical documents online from anywhere, and have the latest version and history of information and actions.

The digital review and approval flows that are carried out within Thinkproject have allowed users and managers to always know the status of the documentation and activities pending, as well as to anticipate any bottleneck or additional workload.

On site, teams have been able to work with up-to-date information, execute on time and avoid any loss of efficiency. An integrated notification system keeps all users informed in real time of changes or urgent communications that affected projects, also offering an easy way to access information and pending tasks from mobile devices and simple programs such as email.

The priority in their defined strategy was the creation of a work environment that was both sustainable and safe for employees:

  • Employee well-being through the installation of an air ventilation system that introduces already filtered and recycled air into each space of the building, leading to a better work environment
  • Invisible air conditioning, a solution designed from the outset to guarantee energy efficiency and maximum use of the natural temperature
  • Anti-glare facade, which allows maximum use of solar energy, both in winter and summer, reducing electricity consumption
  • Intelligent lighting system designed to maximize the visual comfort of the staff and help the environment. Some motion sensors allow optimisation and automation such as the turning on and off the lights, regulation of light intensity and room temperature and ventilation
A positive sustainable impact


The team analysed the data and made quantitive estimates of the positive impact digitalisation has allowed. The most immediate impact, perceived by all the work teams, has been the reduction of the time spent in finding information and having final documentation without the need for additional work.

Regarding receiving responses or corresponding comments, they highlight clarity in the life cycle of documents and processes, and the speed in collecting comments and suggestions for changes. There is perfect traceability that provides transparency for future access and use. Being in the communication loop allows them to avoid the common mistake of working on 2-week-old versions of the blueprint.

During the engineering phase and construction phase, during which Consultrans often operates as Technical Assistance, the company estimates a reduction in errors due to working with non-updated information of up to 25%.

They also estimate that the time spent on information management has been successfully optimised, allowing more efficient use of time for more than 5 hours a week for people managing information during construction phase, and more than 4 hours in engineering phase.

Importantly, working digitally allows them to be more respectful of the environment, improve coordination movements for materials or personnel and travel less, or only when necessary.

Nobody can predict how much paper is consumed daily in a manual-process project until you decide to go fully digital. Avoiding printing unnecessary emails, printing plans on site- it all adds up.

Managing information digitally has made it possible to save or stop using a little more than half a million sheets of paper. A total of 30,000 documents have been generated, of which 20,000 were subject to review, comment and versioning processes. An average of 4 versions and an average team of 6 approvers who have not printed to do their work brings us to almost half a million, if we add to this the 12,500 documents used on site that were normally printed in an average of 4 copies, we go over half a million. In terms of metrics, this means that 2.6 tons of CO2 have been avoided, 100 trees have been saved from felling and 5 million litres of water have not been used.

Coordination with digital media, making communications flow between everyone who participates in the work, being connected without being physically present, allows us them drastically reduce the km they travel every day to be on-site for coordination meetings and review of information and other situations. They calculate that 5% of the total km travelled daily for 500 days have been avoided since people have been able to digitally connect. This leads to a possible additional saving of 18 tons of CO2.

The use of digital solutions, including Thinkproject, is further proof of the determination of both entities to transform and be aligned with the framework of action that allows them to actively support the 2030 agenda and reaffirms their commitment to the SDGs.

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